Disclaimer & Data Privacy
1. Liability
1.1. Content of the online offer
The contents of this website are created and monitored with the utmost care possible. This fact notwithstanding, the provider assumes no guarantee for the actuality, accuracy, completeness or quality of the information provided. Liability claims against the provider referring to material or immaterial damages caused by the use or non-use of the information provided or use of incorrect and incomplete information, are generally excluded, insofar as there is no evidence of wilful intent or gross negligence on the part of the provider. All offers are subject to change and non-binding. The provider expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without special notice or to stop the publication temporarily or permanently.
1.2. References and Links
The provider has no influence on the current and future design, contents or the authorship of the linked pages and does not take ownership for the same. This statement applies to all links and references set within this internet offer as well as for entries by third parties in visitor books, discussion forums and mailing lists set up by the provider. Solely the provider of the page that is referred/linked is responsible for unlawful, incorrect or incomplete contents and especially for damages arising from the use or non-use of such information.
2. Copyright and Trademark Law
All articles and pictures published on this website are protected by copyright law. Any use not permitted by the copyright law requires prior written approval of the provider. This especially applies to copying, editing, translating, storing, processing and reproduction of contents in databases or other electronic media and systems.
Insofar as not stated otherwise, all brands used in this website are trademark protected. This applies particularly to logos of companies and associations.
Anyone infringing on these trademark laws must expect enforcement of injunction and damage compensation claims by the rights holders, and in case of intentional infringement, even criminal prosecution.
3. Data Protection
3.1) Preamble
In the following, we would like to inform you what data we collect, process and use and for which purpose and when. We want to explain how our offered services work and how the protection of your personal data is assured in this process.
This data protection declaration can be accessed, saved and printed at any time using the url https://www.ruhrtriennale.de/de/haftungdatenschutz.
3.2) Responsible party
The party responsible with respect to the data protection laws is:
Kultur Ruhr GmbH
Gerard-Mortier-Platz 1
44793 Bochum
You can contact us at any time using these contact details for general questions or suggestions on the topic of data protection.
3.3 Visiting our website
It is not necessary for you to disclose your personal data when visiting our website and accessing the information it contains.
We collect and use only such data during your visit to our website, which your web browser transfers automatically to us:
The date and time of accessing one of our web pages
Your browser type
Your browser settings
Your IP address
The pages you visited
We use this data to technically enable you to visit our page. Furthermore, we use this data for statistical purposes to improve the design and layout of our web pages. We save the IP address to ensure and maintain IT security (e.g. identifying and resisting so-called DOS attacks) and the functionality.
Insofar the option to enter personal or business data (email addresses, name, address, telephone numbers) exists within the internet offer, the user provides this information expressly on a voluntary basis for the purpose for which the data was provided. This can be related to the following areas:
- Registration for an event
- Registration as an extra
- Accreditation as professional, journalist or VIP
- Purchasing a ticket from our online web shop
3.4 Collection, processing and use of personal data in relation to our newsletter
Our website offers you the option to register for our newsletter. We collect and use your email address for this purpose. Other data is not collected in relation to the newsletter. Your email address is not visible to other recipients of the newsletter.
The dispatch of the newsletter as well as the data treatment associated with it are based only on your consent. You can withdraw it at any time. A link therefore is provided in the newsletter for this purpose or you can write us an e-mail at marketing@ruhrtriennale.de.
We use the MailChimp service to send our newsletters. This is an offering of the The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318. On registering for our newsletter, the data provided during the registration is transferred to MailChimp and saved there. After the registration, MailChimp sends you an email to confirm your registration (“Double-Opt-In”). MailChimp offers us various analytical tools, especially the possibility of tracking the links clicked in a newsletter and the creation of segments based on click behaviour. These analyses are however group-related and we do not use them for individual analysis. MailChimp also uses the analysis tool Google Analytics from Google Inc. (“Google”) and integrates it in the newsletter under certain circumstances. More details on Google Analytics are available in this data protection declaration under “3.6.1. Google Analytics”.
More information on the data protection at MailChimp is available at:
http://mailchimp.com/legal/privacy/
3.5 Google AdWords Customer Match
We use Google AdWords Customer Match, a service by Google Inc (“Google”). Email addresses that we collect when you buy tickets from our webshop or when you register for our newsletter are used here under certain circumstances. We transfer a list of corresponding email addresses to Google in this process, and the list is stored there and anonymised. Then the list is compared with the email addresses that are registered with Google Services (e.g. Gmail, YouTube, etc.). If there are matches, the owners of the matching addresses might receive our special advertisements on further use of Google Services. The data is deleted seven days after the reconciliation.
3.6. Use of cookies
We use cookies on our websites. Cookies are small text files that are saved by our server on your computer. This way, your computer can identify our website for the duration of your visit.
The presentation of our website is also possible without saving cookies. You can disable Save cookies in your browser settings or set them in such a way that you are informed about the intended save action by a website. In this case you decide whether to accept the cookies. You can delete your cookie settings and set them again by clicking here. However, full permission for temporary cookies is necessary to experience the full scope of our website due to technical reasons.
The services used and the connected saving of cookies on your computer is provided in the following list:
3.6.1. Google Analytics
This website uses Google Analytics, a web analysis service by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and enable an analysis of your use of the website. The information generated through the cookies about your use of the website is usually transferred to a server of Google in the USA and saved there. In case the IP anonymisation is activated on this website, Google will shorten your IP address within the member states of the European Union or other states party to the agreement on the European Economic Zone. The complete IP is transferred to a Google server in the USA and shortened there only in exceptional cases. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compose reports about website activities and to provide to the website operator further services associated with the use of the website and the internet. The IP address transferred by your browser in the framework of Google Analytics is not consolidated with other data of Google. You can prevent the storage of cookies through corresponding settings in your browser software; we would however like to point out that in this case you may not be able to use all the functions of this website to the full extent. Moreover, you can prevent the collection of data generated by the cookie and relating to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
You can prevent the collection through Google Analytics by clicking on the following link. An opt-out cookie is set, which prevents the collection of your data while visiting this website in future: opt-out Google Analytics
More information on the conditions of use and data protection can be found here http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/. We would like to point out that Google Analytics has been extended with the code “anonymizeIp” on this website, to ensure anonymised collection of IP addresses (so-called IP-Masking).
Source: www.datenschutzbeauftragter-info.de
We have concluded a contract with Google for order data processing to further implement official specifications regarding the legally compliant use of Google Analytics.
3.6.2. Google AdSense
Our website uses Google Analytics, a web analysis service by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on the user’s computer and enable an analysis of the use of the website. Google AdSense uses so-called web beacons (invisible graphics). Information such as the visitor traffic to the pages of this offer can be analysed using these web beacons. The information generated through the cookies and web beacons about the use of this website (including the IP address of the user) and delivery of the advertising formats are transferred to a Google server in the USA and saved there. Google can pass on this information to its contractual partners. However, Google will not amalgamate your IP address with the other data saved about you.
Users can prevent the installation of Google AdSense cookies in various ways:
a) through corresponding setting of the browser software;
b) by deactivating the interest related ads for Google;
c) Deactivating the interest related ads of the provider that are part of the self-regulation campaign “About Ads”;
d) by permanent deactivation through a browser plug-in.
The settings under b) and c) are deleted when cookies are deleted in the browser settings.
Additional information on data protection and cookies for advertising with Google AdSense is available in the Data protection declaration of Google, particularly using the following link:
http://www.google.de/policies/privacy/partners/
http://www.google.de/intl/de/policies/technologies/ads
http://support.google.com/adsense/answer/2839090
Source: www.datenschutzbeauftragter-info.de
The services that we use in the frame of Google AdSense are specified in the following:
3.6.2.1. Google Remarketing
As Google AdWords customer (part of Google AdSense) we use the remarketing function, i.e.: Our website uses the remarketing function of Google Inc. (“Google”). This function serves to present interest related advertisements to visitors of the website in the framework of the Google advertising network. The browser of the website visitor saves so-called “cookies”, text files that are saved on your computer and which enable the recognising the users again, when the the users access websites that are part of the Google advertising network. Advertisements can then be presented to users on these pages, which refer to content that the user has accessed earlier on the websites, which use the remarketing function of Google. According to information provided by Google,it does not collect any personal information during this process. Nevertheless, if you still do not wish for the remarketing function of Google, you can deactivate it, by making the following settings under http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest related advertising through the advertising network initiative, by following the instructions http://www.networkadvertising.org/managing/opt_out.asp.
More information on Google Remarketing and data protection declaration of Google is available at: http://www.google.com/privacy/ads/ .
Source: www.traficmaxx.de
3.6.2.1. Google Conversion Tracking
As Google AdWords customer (part of Google AdSense), we use Google Conversion Tracking, an analysis service of Google Inc. (“Google”). Google saves a conversion cookie on your computer, when you have reached our site through a display of Google advertising networks AdWords and AdSense. The cookie loses its validity after 30 days. During the validity duration of the cookie we can see that you have reached our page through a Google display. We use an individual conversion cookie as AdWords customer. This cookie can be tracked exclusively by us, and thus not by other AdWords customers. Through the cookie we have the opportunity to obtain information about how many users who saw an advert from us in the Google advertising network clicked on it and how many sub-pages of our website were visited. Even actions such as filling out the newsletter or buying a ticket can be accessed. You can deactivate cookies for conversion tracking by setting your browser such that cookies from the domain “googleadservices.com” are blocked.
3.8. Data security
Our website and other systems are secured through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. In spite of regular controls, complete protection against all dangers is not possible however.
3.9. Change in the data protection declaration
Changes to the law or changes in our in-house processes may require an adaptation of this data protection declaration.
In case of such a change, we shall inform you by email of the same latest six weeks before the change becomes effective. Generally, you are entitled to the right to revoke the consent you have issued (number 6).
Please note that (insofar as you do not make use of your right to revocation) the respective current version of the data protection declaration applies.
3.10. Revocation
You have the right to revoke a consent you have issued once with effect from the future at any time. To do so, please contact service@ruhrtriennale.de.
3.11. Information, rectification, deletion, blocking
On request, you have the right to receive information about your personal data saved with us, free of charge. If incorrect data exists, you have the right to its rectification. You are entitled to deletion and blocking at all times.
The deletion of the saved personal data is performed when you revoke your consent to save it, or when knowledge of this data is not required any more to fulfil the purpose followed with the storage of the data. However, the deletion takes place only after the expiry of the period of the legal fiscal and commercial regulations
3.12. Contact person for data protection
In case of questions concerning the collection, processing or use of your personal data, information, rectification, blocking or deletion of data, please contact
Ulrike Graf
Ticketing
ticketing@ruhrtriennale.de
+ 49 234 / 97 48 33 00